Positive: Punctuality, Quality, Responsiveness, Value
Ken and his team came to our house to fix our AC in the middle of the summer. Ken went out of his way to visit us after hours and diagnose the problem. A part had to be ordered, so Ken lent us a window unit to keep us cool for the night. Top notch service and a professional team all around.
Amazing Service!! Called late in the evening and my AC was repaired before I went to bed. Very affordable, responsive, friendly service.
Ken and Jacob came by hours after I reached out to Four Seasons. They both were very friendly and knowledgeable about my issue with our mini split unit. The air is already noticeable cooler. Can't thank them enough. Definitely use them again.
This was the third time we've used Four Seasons. They are the best in the Charleston area hands down! Good pricing, great customer service and always on time. I would recommend them to anyone.
What a great experience with this company. Thank you for excellent service and prompt installation of our new unit!
These guys are great! My new go-to in the future! Very professional, honest and FAST!!! Thank you guys so much!
Thrilled with the work I had done today by Four Seasons! Called Saturday morning with a major problem, and Ken had it fixed in a matter of hours. Great service. Competitive prices. Top recommendation!
Ken has been fantastic to work with. His quotes were fair and the crew showed up on time. After replacing an air conditioning unit, Ken is now doing two other related jobs for us.
Fantastic customer service!!! Walked me through an easy fix over the phone instead of charging ANYTHING for a in home service call! I can't say enough about how much that means, and how seldom you see that level of customer care today.
Had them out to fix an issue, turned out to be user error. Other companies would have worked me for cash, but all for small trip charge. Very impressed, I will use them for all my AC needs.
We were so happy with Ken Smith! First, I received a text to let me know he was on his way. Very professional! Ken checked over our unit because we were smelling something funny when we started the AC. He checked it all over for us and said everything looked good and just asked we keep them in mind if we need them in the future and we sure will! Thank you, Ken and Four Seasons. We know who to call for this most important service.
Very professional and quick service! Would definitely recommend this company to anyone
Four Seasons was excellent to deal with, responsive, and very knowledgeable. They were willing to work through our home warranty provider and quite patient dealing with the provider, despite the hoops the provider makes out-of-network technicians go through. Four Seasons is now our go-to Heating & A/C specialist for HVAC issues.
Fantastic service! Very quick and efficient. Everyone I spoke to was extremely polite and friendly. Cost of services provided were definitely fair especially for how fast everything was completed.
As a first-time user of Four Seasons, I was very pleased with their service call. They were prompt and the technician had excellent experience (over 30 years). I was provided with an understanding of my AC unit and what service was needed. I highly recommend Four Seasons and will to use their service in the future.
Very comprehensive, great value, nice and trustworthy guys.
I was in need of emergency service on a rental unit and 4
Seasons came to the rescue! I called at almost midnight and by 10 am the next day they had diagnosed and fixed the problem, and for much less than I thought it was going to cost me. I would recommend them highly to anyone with a heating or air conditioning issue. They also followed up a week later, which I wasn't expecting, most companies forget about you once they have your money. Ken also quoted me a great price on a maintenance plan for my other units. Thank you, Ken and 4 Seasons, for the prompt and wonderful service!
How can I describe what 5-star service I received from Four Seasons Heating and Air? I called them on Friday at 1pm. I have a newborn at the house and I had no heat. They were completely booked but they came out to my house by 4pm to see what the problem was. He knew right away exactly what the problem was. He went to his truck and had the part that was needed to make the repair. I was so impressed with how much they care about their customers. I was already looking for hotels for me and my newborn to go to if Nick hadn't showed up.
Could not be happier with the service I had recently received from Four Seasons. Our heat went out and with a small baby at home I wanted service quick, and that's what I got with them. They got to my house within an hour and had everything they needed for my unit right in the truck and there was no running around or waiting for pieces. They explained what I would need and what the were going to do so I wasn't blindsided with a bill. I felt like they truly cared about us and the situation and very honest and straightforward. They mentioned they are under new ownership and I just wanted to say keep up the good work - no doubt I will definitely be using them for any future problems!
We are next door neighbors to Nick for many years. He recently installed a new AC for our two-story home, and he and the team were outstanding. As hot as it's been, we are nice and cool! We highly recommend Four Seasons Heating and Air.
Fair price and acted quickly to completely replace my HVAC. Worked efficiently, smooth communication, and friendly service. Estimate was better than other area providers. Highly recommend.
After a local company attempted to overcharge me for inappropriate repair, 4 Seasons were honest and gave me a fair price. The guys were incredibly efficient. They diagnosed my problem, provided an estimate, and replaced my condensing unit ALL in one afternoon. They were friendly and personable. 4 Seasons will provide my HVAC service from now on.
When I called Four Seasons Heating & Air Conditioning, I was immediately speaking to an actual person, not a computerized phone tree or answering machine. Nick was very helpful, and scheduled me for a service call just a couple of hours later! Two gentlemen arrived and went to work, and in less than an hour had isolated the problem and fixed it.
Four Seasons Heating & Air Conditioning costs a lot less than their competitors (two of whom looked at the same problem, charged me a steep price, and didn't fix it) and much faster. I highly recommend Four Seasons Heating & Air Conditioning!
Absolutely professional service. Was on site within a half hour after our call despite it being 330 pm! We were desperate...burning up..and within an hour it is now cool!!